Drunkenhistoryrome

FAQs

FAQs

About Booking

How to book a tour?

You can book a tour directly through our website. Simply browse our available tours, select the one that interests you, and follow the prompts to complete your booking. You’ll receive a confirmation email with all the tour details once your booking is complete.

2. What is included in the tour price?

Each tour includes the guidance of a professional tour guide, entrance fees to historical sites (where applicable), and transportation during the tour. Specific inclusions may vary by tour, so please check the tour description for detailed information.

3. Can I get a refund if I cancel my booking?

Yes, we offer a full refund if you cancel at least 24 hours before the start of your tour. Cancellations made within 24 hours of the tour start time are not eligible for a refund. For more details, please refer to our Refund and Cancellation Policy.

4. How do I cancel my booking?

To cancel a booking, please contact us by email at info@drunkenhistoryrome.com or by phone at +39 3516260186 with your booking confirmation number and tour date. We will confirm your cancellation and process any eligible refund promptly.

5. What happens if I miss the tour?

If you do not arrive at the designated meeting point on time, unfortunately, we cannot provide a refund. Please ensure you arrive at least [15 minutes] before the tour start time to avoid any issues.

6. Do I need to bring anything on the tour?

We recommend bringing comfortable walking shoes, weather-appropriate clothing, a hat, sunscreen, and a bottle of water. If the tour requires any additional items, it will be specified in your booking confirmation.

7. Are your tours wheelchair accessible?

We strive to make our tours accessible to everyone. However, some historical sites may have limited accessibility due to their age and structure. Please reach out to us before booking if you have any specific accessibility requirements.

8. How long do the tours last?

Tour durations vary, but most of our guided tours last between [2 to 4 hours]. Specific times are listed in each tour description.

9. Can I book a private tour?

Yes, we offer private tours for individuals or groups upon request. Please contact us at info@drunkenhistoryrome.com for availability, pricing, and custom itineraries.

10. Is it safe to book through your website?

Yes, your payment information is processed securely through our third-party payment provider. We do not store your payment details, and our website is equipped with the latest security measures to protect your information.

11. What if the weather is bad on the day of the tour?

Tours generally proceed rain or shine. However, if severe weather conditions make it unsafe, we may need to reschedule or cancel the tour. In such cases, we’ll contact you with options for rescheduling or a full refund.

12. How do I contact customer support?

If you have any further questions or need assistance, please feel free to reach out: Email: info@drunkenhistoryrome.com Phone: +39 3516260186